Privacy Policy

1. Introduction

At Cosmos secret, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or buy from us.
By using our site, you agree to the terms of this policy.

2. What Information We Collect

We collect information in two ways:

A. Information you give us

  • Your name, phone number, email address, and delivery address when you place an order.

  • Payment details (processed securely through our payment partners — we never store your card numbers).

  • Messages you send us (through email, contact forms, or social media).

B. Information we collect automatically

  • Cookies that help us understand how you use our website (like which pages you visit).

  • Device and browser details for website analytics and security.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Respond to your messages and provide support.

  • Send order updates, new offers, or newsletters (only if you choose to receive them).

  • Improve our website and your shopping experience.

  • Prevent fraud and keep your information safe.

We do not sell, rent, or trade your personal data with anyone.

4. How We Protect Your Data

We use secure servers, SSL encryption, and trusted payment gateways to protect your data.
Only authorized team members can access your information, and only for order processing or support.

5. Sharing Information

We may share limited information only with:

  • Shipping partners, to deliver your order.

  • Payment gateways, to process payments securely.

  • Service providers (like email or analytics tools) that help us improve our business.

Each partner is required to follow strict privacy and security rules.

6. Cookies

Cookies are small files saved on your device that help us remember your preferences.
You can turn cookies off in your browser settings, but some parts of our website may not work properly then.

7. Your Rights

You can:

  • Ask to see what personal data we have about you.

  • Ask us to correct or delete it.

  • Unsubscribe from marketing emails anytime by clicking “unsubscribe” at the bottom of our emails.

To do so, email us at Support@cosmossecret.com

8. Children’s Privacy

Our website is not designed for children under 13. We don’t knowingly collect data from them.

9. Updates to This Policy

We may change this policy when needed. The updated version will always be posted here with a new date at the top.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, write to us at:
📍 Cosmos Secret, Jaipur, Rajasthan, India
📧 Support@cosmossecret.com

Effective Date: 01/12/2025